Automated ticket priority classification from Telegram to OpenAI

• Automate ticket classification for customer support teams
• Enhance project management by prioritizing tasks based on urgency
• Streamline communication between Telegram and AI tools

Triggers every 24 hours using a Cron node Sets parameters for ticket processing Sends messages from Telegram to LangChain for analysis Utilizes OpenAI to classify ticket urgency

1. 1
   Import the workflow template into n8n
2. 2
   Configure the Telegram node with your credentials
3. 3
   Set up the OpenAI node with the desired model and prompt
4. 4
   Test the workflow to ensure proper functionality