Automated ticket priority classification from email to vector database

• Automate ticket classification for customer support teams
• Enhance response times by prioritizing urgent tickets
• Streamline email processing and data storage
• Utilize AI for improved decision-making in ticket management

Scheduled trigger initiates the workflow daily Set node configures necessary parameters for processing Email node retrieves ticket information from incoming emails Vector DB node stores email data for future reference OpenAI node classifies ticket urgency based on predefined keywords

1. 1
   Import the workflow template into n8n
2. 2
   Configure the schedule trigger for desired intervals
3. 3
   Set up email node with appropriate email settings
4. 4
   Connect to the vector database for data storage
5. 5
   Adjust OpenAI parameters for ticket classification