Use Cases
- Sync support ticket updates from Zendesk to HubSpot.
- Automatically create or update tickets based on user requests.
- Maintain accurate user information across customer support platforms.
How It Works
Triggers every 5 minutes to check for updated tickets in Zendesk. Retrieves user data for ticket requesters to ensure accurate information. Updates existing tickets in HubSpot or creates new ones as needed. Synchronizes external IDs between Zendesk and HubSpot for user contacts.
Setup Steps
- 1Import the workflow template into your n8n instance.
- 2Configure Zendesk and HubSpot credentials in the workflow.
- 3Set up the cron trigger to run every 5 minutes.
- 4Test the workflow to ensure tickets are syncing correctly.
Apps Used
Zendesk
HubSpot
Categories
Target Roles
Tags
#process automation
#workflow management
#email automation