Automated ticket management from Zendesk to GitHub

• Automatically create GitHub issues from new Zendesk tickets.
• Add comments to existing GitHub issues based on Zendesk ticket updates.
• Enhance customer support efficiency by integrating ticketing and issue management.

Triggers when a new ticket is created in Zendesk. Retrieves ticket details including custom fields. Determines if a corresponding GitHub issue exists. Creates a new GitHub issue if none exists or adds a comment to the existing issue.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the Zendesk and GitHub credentials.
3. 3
   Set the webhook path for the Zendesk trigger.
4. 4
   Test the workflow by creating a new ticket in Zendesk.