Automated ticket generation from Google Calendar events to Zendesk

• Automatically create support tickets from calendar events.
• Enhance customer support responsiveness with automated workflows.
• Reduce manual data entry errors in ticket generation.

Triggers on new Google Calendar events. Processes event data through Moodle for context. Utilizes OpenAI to analyze complaints and generate tickets. Sends generated tickets to Zendesk for customer support management.

1. 1
   Import the workflow template into n8n.
2. 2
   Connect your Google Calendar account.
3. 3
   Configure the Moodle node with relevant course information.
4. 4
   Set up OpenAI with your API key and desired model.
5. 5
   Link your Zendesk account for ticket creation.