Use Cases
- Automatically create support tickets from calendar events.
- Enhance customer support responsiveness with automated workflows.
- Reduce manual data entry errors in ticket generation.
How It Works
Triggers on new Google Calendar events. Processes event data through Moodle for context. Utilizes OpenAI to analyze complaints and generate tickets. Sends generated tickets to Zendesk for customer support management.
Setup Steps
- 1Import the workflow template into n8n.
- 2Connect your Google Calendar account.
- 3Configure the Moodle node with relevant course information.
- 4Set up OpenAI with your API key and desired model.
- 5Link your Zendesk account for ticket creation.
Apps Used
Google Calendar
Moodle
OpenAI
Zendesk
Categories
Target Roles
Tags
#process automation
#workflow management
#ai content generation