Automated ticket generation from customer complaints to Zendesk

• Automate customer complaint handling
• Generate support tickets in Zendesk from Slack notifications
• Analyze customer sentiment using AI
• Streamline documentation of customer issues in Notion

Poll data from a specified source to capture customer complaints Send notifications to Slack for immediate awareness Document complaints in Notion for record-keeping Analyze complaints using OpenAI to generate prioritized tickets Create and send tickets to Zendesk for resolution

1. 1
   Import the workflow template into n8n
2. 2
   Configure the API polling node with the correct data source URL
3. 3
   Set up Slack integration for notifications
4. 4
   Connect Notion for documentation purposes
5. 5
   Configure OpenAI with the desired model and prompt
6. 6
   Set up Zendesk for ticket creation