Use Cases
- Automatically create support tickets in Zendesk from form submissions
- Streamline customer support processes by reducing manual data entry
- Enhance response times to customer inquiries through automation
How It Works
Webhook listens for incoming POST requests Data is processed and formatted using the Set node Structured data is sent to Zendesk to create a new ticket
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the webhook path to match your requirements
- 3Set up the Zendesk credentials and ticket parameters
- 4Test the webhook to ensure tickets are created successfully
Apps Used
Zendesk
Categories
Target Roles
Industries
Tags
#process automation
#workflow management
#email automation