Automated ticket creation in Freshdesk from webhook submissions

• Automatically create support tickets in Freshdesk from form submissions
• Integrate customer feedback into Freshdesk for better issue tracking
• Streamline customer support processes by automating ticket generation

Webhook receives incoming data via POST request Data is processed and formatted using the Set node Formatted data is sent to Freshdesk to create a new support ticket

1. 1
   Import the workflow template into n8n
2. 2
   Configure the webhook URL to receive data from your source
3. 3
   Set up the Freshdesk node with your account credentials
4. 4
   Map the incoming data fields to the Freshdesk ticket fields