Use Cases
- Automatically create support tickets in Freshdesk from form submissions
- Integrate customer feedback into Freshdesk for better issue tracking
- Streamline customer support processes by automating ticket generation
How It Works
Webhook receives incoming data via POST request Data is processed and formatted using the Set node Formatted data is sent to Freshdesk to create a new support ticket
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the webhook URL to receive data from your source
- 3Set up the Freshdesk node with your account credentials
- 4Map the incoming data fields to the Freshdesk ticket fields
Apps Used
Freshdesk
Categories
Target Roles
Industries
Tags
#process automation
#workflow management
#email automation