Use Cases
- Automatically create support tickets from Slack messages.
- Monitor specific Slack channels for user requests.
- Utilize AI to generate ticket content and prioritize issues.
How It Works
Schedule trigger to monitor Slack for new messages. Search Slack for messages containing a ticket emoji. Check Linear for existing tickets related to the message. Use AI to generate ticket details if no existing ticket is found. Create a new ticket in Linear with the generated information.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the Slack node with the appropriate channel settings.
- 3Set up the Linear node with your team details.
- 4Adjust the AI model parameters as needed for ticket generation.
- 5Activate the workflow to start monitoring Slack.
Apps Used
Slack
OpenAI
Linear
Categories
Tags
#slack automation
#ai content generation
#process automation