Use Cases
- Automate support ticket creation from Notion to Freshdesk
- Categorize incoming requests using AI for better ticket management
- Streamline customer support operations with automated workflows
How It Works
Triggered by a cron job every 12 minutes Data is set from Notion for processing OpenAI categorizes the request Freshdesk receives the categorized ticket for support
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the Notion node with your data source
- 3Set up the Freshdesk node with your support ticket settings
- 4Adjust the OpenAI prompt as needed for your use case
- 5Activate the cron job to start the workflow
Apps Used
Notion
OpenAI
Freshdesk
Categories
Target Roles
Tags
#process automation
#workflow management
#ai content generation