Use Cases
- Automatically create support tickets from customer emails
- Streamline customer support processes by reducing manual entry
- Enhance response times to customer inquiries through automation
How It Works
Triggers on new emails received in Gmail Sets up necessary parameters for ticket creation Sends the email data to Zendesk to create a ticket
Setup Steps
- 1Import the workflow template into n8n
- 2Connect your Gmail account to the Email Trigger node
- 3Configure the Zendesk node with your account details
- 4Test the workflow to ensure tickets are created correctly
Apps Used
Gmail
Zendesk
Categories
Target Roles
Industries
Tags
#email automation
#process automation
#workflow management