Automated ticket acknowledgment email from support system

• Automatically notify users when their support ticket is created
• Enhance customer experience with immediate acknowledgment emails
• Reduce manual email handling for support teams
• Streamline support operations with automated communications

Webhook captures new ticket creation events Data is normalized to extract ticket details Acknowledgment email is sent to the requester with ticket information

1. 1
   Import the workflow template into n8n
2. 2
   Configure the webhook URL in your support system
3. 3
   Set up SMTP credentials for email sending
4. 4
   Test the workflow by creating a new support ticket