Automated support ticket creation from Zoom meetings to Freshdesk

• Automatically create support tickets from Zoom meeting summaries
• Categorize customer requests using AI for improved ticket management
• Streamline customer support processes by integrating multiple applications

Poll external data source for meeting summaries Extract relevant data from Zoom meetings Use OpenAI to categorize requests and generate ticket details Create support tickets in Freshdesk based on processed information

1. 1
   Import the workflow template into n8n
2. 2
   Configure the API polling node with the correct data source URL
3. 3
   Set up the Zoom integration to capture meeting data
4. 4
   Connect OpenAI for request categorization
5. 5
   Link Freshdesk for ticket creation