Automated support ticket creation from Gmail to Freshdesk using OpenAI

• Automate ticket creation from customer emails
• Enhance response times for customer support
• Streamline support workflows using AI categorization

Scheduled trigger checks for new emails in Gmail Extracts relevant information from received emails Sends extracted data to OpenAI for categorization Creates a support ticket in Freshdesk based on OpenAI's response

1. 1
   Import the workflow template into n8n
2. 2
   Configure the Gmail node with your account details
3. 3
   Set up the OpenAI node with your API key and model preferences
4. 4
   Connect the Freshdesk node to your support account
5. 5
   Adjust the schedule interval as needed