Use Cases
- Notify customers about power outages via SMS
- Log outage events in a Google Sheet for record-keeping
- Utilize AI to generate responses and manage customer inquiries
- Enhance customer engagement during service interruptions
How It Works
Webhook receives outage data and triggers the workflow Data is split into manageable chunks for processing Embeddings are generated for efficient data storage Information is inserted into a vector store for easy retrieval Queries are made to retrieve relevant data for customer notifications Final responses are generated and sent via SMS
Setup Steps
- 1Import the Power Outage SMS workflow template
- 2Configure the webhook to receive outage notifications
- 3Set up OpenAI and Google Sheets credentials
- 4Define the necessary parameters for the Splitter and Insert nodes
- 5Test the workflow to ensure SMS notifications are sent correctly
Apps Used
Google Sheets
OpenAI
Weaviate
Categories
Target Roles
Industries
Tags
#notifications
#process automation
#workflow management