Use Cases
- Responding to student inquiries about course availability via SMS.
- Logging course inquiry interactions for analysis and reporting.
- Providing instant information on course details and schedules.
How It Works
Triggers SMS inquiries using Twilio. Extracts user messages and session IDs. Queries the course database in Airtable for relevant information. Generates responses using an AI agent. Sends SMS replies back to users. Logs interactions in Airtable for record-keeping.
Setup Steps
- 1Import the workflow template into your n8n instance.
- 2Configure Twilio credentials for SMS communication.
- 3Set up Airtable credentials for course data access.
- 4Ensure the Twilio number is set to forward messages to the workflow's webhook URL.
- 5Test the workflow by sending an SMS inquiry.
Apps Used
Twilio
Airtable
OpenAI
Categories
Target Roles
Industries
Tags
#ai assistants
#process automation
#workflow management