Automated Slack Notifications for Freshdesk Tickets

• Instant notifications for new customer support tickets in Slack
• Improved team collaboration on customer inquiries
• Enhanced response times to customer issues

Webhook captures incoming ticket data from Freshdesk Set node formats the ticket information for Slack Slack node sends notifications to the designated channel

1. 1
   Import the workflow template into n8n
2. 2
   Configure the Webhook node with your desired path
3. 3
   Set up the Slack node with your Slack credentials and channel
4. 4
   Test the workflow to ensure notifications are sent correctly