Use Cases
- Automate email responses to customer inquiries from a WordPress site.
- Classify customer inquiries into relevant categories for better management.
- Log customer interactions in Google Sheets for future analysis and reference.
- Enhance response quality using AI-generated email drafts.
How It Works
Triggers on new submissions from the WordPress contact form. Extracts and sets relevant fields such as name, email, and message. Classifies the inquiry type using an AI model. Generates tailored email drafts based on the classification. Saves inquiry details and responses to Google Sheets for record-keeping.
Setup Steps
- 1Import the workflow template into your n8n instance.
- 2Install the CF7 to Webhook plugin on your WordPress site.
- 3Configure the webhook URL in the WordPress plugin settings.
- 4Set up your Google Sheets and Gmail credentials in n8n.
- 5Test the workflow by submitting a form on your WordPress site.
Apps Used
WordPress
Google Sheets
Gmail
Categories
Target Roles
Tags
#email automation
#ai assistants
#process automation