Use Cases
- Automatically respond to user queries from Slack with relevant Confluence articles.
- Enhance IT support efficiency by providing instant access to knowledge base content.
- Streamline the process of searching for information across multiple platforms.
How It Works
Receives user queries from Slack and triggers the workflow. Sends a search request to Confluence using the user's query. Retrieves and formats the search results for user-friendly output.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the Confluence credentials for authentication.
- 3Set up the Slack integration to receive queries.
- 4Test the workflow by sending a query from Slack.
Apps Used
Slack
Confluence
Categories
Target Roles
Industries
Tags
#workflow management
#slack automation
#process automation