Use Cases
- Automate responses to customer inquiries in real-time.
- Consolidate multiple chat messages for efficient processing.
- Manage message buffers to prevent duplication and ensure timely replies.
How It Works
Triggers when a chat message is received. Stores incoming messages in a Redis buffer. Calculates wait times based on message count. Checks for inactivity and message thresholds before responding. Uses OpenAI to generate responses based on consolidated messages.
Setup Steps
- 1Import the workflow into your n8n instance.
- 2Configure Redis and OpenAI credentials.
- 3Set up the webhook for receiving chat messages.
- 4Test the workflow by sending a chat message.
Apps Used
Redis
OpenAI
Chat Platform
Categories
Target Roles
Tags
#ai chatbots
#process automation
#workflow management