Automated message handling from Twilio to OpenAI

• Automate responses to customer inquiries via SMS.
• Enhance user engagement with timely and relevant replies.
• Manage high volumes of messages efficiently.
• Utilize AI to generate context-aware responses.

Listen for incoming messages from Twilio. Store messages in a Redis stack for easy retrieval. Implement a delay to check for additional messages. Evaluate conditions to determine if a response is needed. Generate a reply using OpenAI based on the accumulated message context.

1. 1
   Import the workflow template into n8n.
2. 2
   Connect your Twilio account to the Twilio Trigger node.
3. 3
   Set up your Redis account for message storage.
4. 4
   Connect your OpenAI account to the OpenAI Chat Model node.
5. 5
   Test the workflow to ensure proper message handling.