Use Cases
- Automate incident response for cybersecurity alerts.
- Integrate SIEM data analysis with AI for actionable insights.
- Enhance ticketing systems with contextual information from cybersecurity incidents.
How It Works
Receive chat messages to trigger the workflow. Utilize AI agents to analyze and extract TTPs from alerts. Generate structured outputs with remediation steps and historical data. Update Zendesk tickets with relevant incident information.
Setup Steps
- 1Import the workflow template into your n8n instance.
- 2Connect your OpenAI and Zendesk accounts.
- 3Set up Google Drive access for pulling MITRE data.
- 4Configure the chat trigger to receive messages.
Apps Used
OpenAI
Zendesk
Google Drive
Categories
Target Roles
Industries
Tags
#ai chatbots
#process automation
#workflow management