Use Cases
- Automate incident notifications from ServiceNow to Slack
- Monitor ServiceNow incidents in real-time
- Enhance team collaboration through timely updates
How It Works
Triggers every five minutes to check for new incidents Calculates a timestamp for querying recent incidents Fetches incidents created after the timestamp from ServiceNow Checks if new incidents exist and sorts them Posts formatted incident details to a Slack channel Sends error notifications to Slack if issues arise
Setup Steps
- 1Import the workflow template into n8n
- 2Configure ServiceNow and Slack credentials
- 3Set the desired Slack channel for notifications
- 4Test the workflow to ensure proper functionality
Apps Used
ServiceNow
Slack
Categories
Target Roles
Industries
Tags
#notifications
#slack automation
#process automation