Automated incident monitoring from ServiceNow to Slack

• Automate incident notifications from ServiceNow to Slack
• Monitor ServiceNow incidents in real-time
• Enhance team collaboration through timely updates

Triggers every five minutes to check for new incidents Calculates a timestamp for querying recent incidents Fetches incidents created after the timestamp from ServiceNow Checks if new incidents exist and sorts them Posts formatted incident details to a Slack channel Sends error notifications to Slack if issues arise

1. 1
   Import the workflow template into n8n
2. 2
   Configure ServiceNow and Slack credentials
3. 3
   Set the desired Slack channel for notifications
4. 4
   Test the workflow to ensure proper functionality