Automated incident management notifications from PagerDuty to Email and Twilio

• Automate incident notifications to reduce response times
• Ensure timely communication with stakeholders during critical incidents
• Streamline alert management by integrating multiple communication channels

Triggers every 30 minutes using a cron job Sets up incident details for notification Sends alerts to PagerDuty for incident management Notifies users via Email for immediate updates Sends SMS alerts through Twilio for quick communication

1. 1
   Import the workflow template into n8n
2. 2
   Configure the cron node to set the desired schedule
3. 3
   Set up PagerDuty credentials and incident details
4. 4
   Configure Email settings for notification recipients
5. 5
   Set up Twilio credentials for SMS notifications