Use Cases
- Automate incident alerts from email notifications to PagerDuty
- Streamline monitoring and logging of incidents in AWS CloudWatch
- Integrate customer support ticketing with Zendesk for incident resolution
How It Works
Triggers workflow upon receiving specific emails Sets parameters for incident management Sends alerts to PagerDuty for immediate action Logs incidents in AWS CloudWatch for monitoring Updates Zendesk with incident details for support tracking
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the Email Trigger node with your email account
- 3Set parameters in the Set node as needed
- 4Connect PagerDuty with the necessary incident management settings
- 5Configure AWS CloudWatch for logging and monitoring
- 6Integrate Zendesk for ticket management
Apps Used
Gmail
PagerDuty
AWS CloudWatch
Zendesk
Categories
Target Roles
Industries
Tags
#process automation
#notifications
#workflow management