Use Cases
- Automate feedback collection from Typeform surveys
- Analyze customer sentiment in real-time
- Notify teams of negative feedback instantly
- Enhance team collaboration through automated messaging
- Streamline customer feedback management processes
How It Works
Trigger workflow on new Typeform responses Analyze sentiment of feedback using AWS Comprehend Check if sentiment is negative using conditional logic Send notification to Mattermost channel if negative sentiment is detected Provide detailed feedback information in the notification
Setup Steps
- 1Import the workflow template into n8n
- 2Connect your Typeform account and set the form ID
- 3Connect your AWS Comprehend account for sentiment analysis
- 4Connect your Mattermost account and specify the channel ID
- 5Test the workflow with a sample Typeform response
Apps Used
Typeform
AWS Comprehend
Mattermost
Categories
Target Roles
Industries
Tags
#sentiment analysis
#notifications
#process automation