Use Cases
- Automatically create support tickets in Freshdesk from Google Calendar events
- Update customer records in Freshdesk based on scheduled events
- Streamline customer support workflows by integrating calendar events
How It Works
Triggers the workflow when a new event is created in Google Calendar Sets necessary parameters for processing the event Sends an HTTP request to interact with Freshdesk Creates or updates support tickets based on the calendar event details
Setup Steps
- 1Import the workflow template into n8n
- 2Connect your Google Calendar and Freshdesk accounts
- 3Configure the Calendar Event Trigger with your desired calendar
- 4Set up the parameters in the Set nodes as needed
- 5Test the workflow to ensure events are processed correctly
Apps Used
Google Calendar
Freshdesk
Categories
Target Roles
Tags
#process automation
#workflow management
#email automation