Automated email ticket classification to Moodle

• Classify incoming student support tickets based on urgency
• Automate ticket management in educational environments
• Enhance response times for urgent inquiries

Triggers on new email messages in Gmail Processes email content to extract relevant information Classifies ticket priority using OpenAI's model Sends classified tickets to Moodle for tracking and management

1. 1
   Import the workflow template into n8n
2. 2
   Connect your Gmail account to the Email Trigger node
3. 3
   Configure the Set node to extract necessary email details
4. 4
   Link the Moodle node to manage classified tickets
5. 5
   Set up the OpenAI node with the appropriate model and prompt