Use Cases
- Automate responses to frequently asked questions from customers
- Enhance customer service efficiency by reducing response times
- Utilize AI for summarizing and classifying email inquiries
- Streamline communication processes in businesses
How It Works
Triggers on new incoming emails via IMAP Summarizes email content using AI models Classifies inquiries to determine response type Generates professional email replies using AI Sends the formatted response back to the customer
Setup Steps
- 1Import the workflow template into your n8n instance
- 2Configure the IMAP email credentials for incoming emails
- 3Set up SMTP credentials for sending email responses
- 4Adjust AI model parameters as needed for summarization and classification
- 5Test the workflow by sending a sample inquiry email
Apps Used
OpenAI
Markdown
Categories
Target Roles
Tags
#email automation
#ai content generation
#process automation