Automated Email Response System for Customer Inquiries

• Automate responses to customer inquiries via email.
• Summarize and classify incoming emails for efficient handling.
• Utilize AI to generate professional email replies.
• Integrate with knowledge management systems for accurate information retrieval.

Triggers on new emails received through IMAP. Summarizes email content using AI models. Classifies emails to determine response type. Generates replies using OpenAI based on summarized content. Sends the generated response back to the customer.

1. 1
   Import the workflow template into your n8n environment.
2. 2
   Configure IMAP credentials for email access.
3. 3
   Set up OpenAI credentials for generating responses.
4. 4
   Adjust Qdrant settings for knowledge management integration.
5. 5
   Test the workflow by sending a sample email.