Use Cases
- Automate responses to customer inquiries via email.
- Summarize and classify incoming emails for efficient handling.
- Utilize AI to generate professional email replies.
- Integrate with knowledge management systems for accurate information retrieval.
How It Works
Triggers on new emails received through IMAP. Summarizes email content using AI models. Classifies emails to determine response type. Generates replies using OpenAI based on summarized content. Sends the generated response back to the customer.
Setup Steps
- 1Import the workflow template into your n8n environment.
- 2Configure IMAP credentials for email access.
- 3Set up OpenAI credentials for generating responses.
- 4Adjust Qdrant settings for knowledge management integration.
- 5Test the workflow by sending a sample email.
Apps Used
OpenAI
Qdrant
Google Drive
Categories
Target Roles
Tags
#email automation
#ai content generation
#workflow management