Use Cases
- Automate responses to customer inquiries via email.
 - Summarize incoming emails for quick understanding.
 - Generate professional email replies using AI.
 - Implement approval workflows for email responses.
 - Enhance customer service efficiency with automated email handling.
 
How It Works
Trigger the workflow when a new email is received via IMAP. Convert the email content to Markdown for better processing. Summarize the email content using AI language models. Generate a draft response based on the summarized content. Send the draft email for approval before final dispatch.
Setup Steps
- 1Import the workflow template into n8n.
 - 2Configure the IMAP credentials for email retrieval.
 - 3Set up the SMTP credentials for sending emails.
 - 4Connect the OpenAI account for AI processing.
 - 5Test the workflow to ensure proper functionality.
 
Apps Used
IMAP
Gmail
OpenAI
Categories
Target Roles
Tags
#email automation
#approval workflows
#ai content generation