Use Cases
- Automate ticket classification based on email urgency
- Enhance customer support response times
- Streamline email management for support teams
How It Works
Triggers when a new email is received Sets up parameters for processing the email Sends email content to OpenAI for analysis Classifies ticket priority based on urgency Sends response or takes action through Gmail
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the Gmail Trigger with your email account
- 3Set up the parameters in the Set node as needed
- 4Adjust OpenAI settings for ticket classification
- 5Connect the Gmail node to send responses
Apps Used
Gmail
OpenAI
Categories
Target Roles
Industries
Tags
#ai content generation
#process automation
#email automation