Automated email processing to create Zendesk tickets using OpenAI insights

• Automate ticket creation in Zendesk from incoming emails
• Utilize AI to extract insights from customer inquiries
• Improve response times for customer support teams

Triggers when a new email is received Sets up the email content for processing Creates a ticket in Zendesk for tracking Uses OpenAI to extract key entities and summarize the email

1. 1
   Import the workflow template into n8n
2. 2
   Connect your Gmail account to the Email Trigger node
3. 3
   Configure the Zendesk node with your account details
4. 4
   Set up the OpenAI node with your model and prompt settings