Use Cases
- Automatically create support tickets from customer emails
- Streamline customer support processes by integrating email and ticketing systems
- Reduce manual data entry and improve response times for customer inquiries
How It Works
Triggers when a new email is received in Gmail Sets parameters for the email content Sends the email details to Zendesk to create a new support ticket
Setup Steps
- 1Import the workflow template into n8n
- 2Connect your Gmail account to the Email Trigger node
- 3Configure the Set node to define the data to be sent
- 4Connect your Zendesk account to the Gmail node
- 5Test the workflow to ensure proper functionality
Apps Used
Gmail
Zendesk
Categories
Target Roles
Industries
Tags
#email automation
#process automation
#workflow management