Use Cases
- Automatically create support tickets in Freshdesk from incoming Gmail messages
- Streamline email management for customer support teams
- Enhance response times by automating ticket creation from emails
How It Works
Triggers when a new email arrives in Gmail Processes the email data using a set node Sends the processed information to Freshdesk to create a support ticket
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the Gmail trigger with your account details
- 3Set up the data mapping in the Set node as needed
- 4Connect your Freshdesk account in the Gmail node
- 5Test the workflow to ensure proper functionality
Apps Used
Gmail
Freshdesk
Categories
Target Roles
Industries
Tags
#email automation
#process automation
#workflow management