Use Cases
- Automatically notify team members in Slack about new customer inquiries received via email.
- Create support tickets in Zendesk from incoming emails to ensure timely responses.
- Streamline communication between email, Slack, and Zendesk for improved customer service.
How It Works
Triggers when a new email is received in Gmail. Extracts relevant information using the Set node. Sends notifications to a designated Slack channel. Creates a new ticket in Zendesk with extracted email details.
Setup Steps
- 1Import the workflow template into n8n.
- 2Connect your Gmail account to the Email Trigger node.
- 3Configure the Set node to extract necessary email details.
- 4Connect your Slack account to send notifications.
- 5Connect your Zendesk account to create support tickets.
Apps Used
Gmail
Slack
Zendesk
Categories
Industries
Tags
#email automation
#slack automation
#workflow management