Use Cases
- Automatically notify team members in Slack about new customer inquiries from Gmail.
- Create Freshdesk tickets for each incoming email to ensure timely support.
- Streamline communication between email and team collaboration tools.
How It Works
Triggers when a new email is received in Gmail. Formats the email content using the Set node. Sends a notification to a designated Slack channel. Creates a support ticket in Freshdesk for tracking customer inquiries.
Setup Steps
- 1Import the workflow template into n8n.
- 2Connect your Gmail account to the Email Trigger node.
- 3Configure the Set node to format the message as needed.
- 4Connect your Slack account to the Slack node.
- 5Connect your Freshdesk account to the Freshdesk node.
Apps Used
Gmail
Slack
Freshdesk
Categories
Target Roles
Tags
#email automation
#slack automation
#notifications