Automated email notifications to Slack and Freshdesk from Gmail

• Automatically notify team members in Slack about new customer inquiries from Gmail.
• Create Freshdesk tickets for each incoming email to ensure timely support.
• Streamline communication between email and team collaboration tools.

Triggers when a new email is received in Gmail. Formats the email content using the Set node. Sends a notification to a designated Slack channel. Creates a support ticket in Freshdesk for tracking customer inquiries.

1. 1
   Import the workflow template into n8n.
2. 2
   Connect your Gmail account to the Email Trigger node.
3. 3
   Configure the Set node to format the message as needed.
4. 4
   Connect your Slack account to the Slack node.
5. 5
   Connect your Freshdesk account to the Freshdesk node.