Automated email handling from Gmail to Freshdesk and Slack

• Automatically create support tickets in Freshdesk from incoming Gmail messages
• Send real-time notifications to Slack for new customer inquiries
• Streamline customer support processes by integrating email and ticketing systems

Triggers when a new email is received in Gmail Processes the email data using a Set node to prepare it for ticket creation Creates a support ticket in Freshdesk with the relevant email information Sends a notification to a Slack channel about the new support ticket

1. 1
   Import the workflow template into n8n
2. 2
   Connect your Gmail account to the Email Trigger node
3. 3
   Configure the Freshdesk node with your account details
4. 4
   Set up the Slack node to send notifications to your desired channel
5. 5
   Activate the workflow to start processing incoming emails