Automated email follow-up generation from Webhook to Freshdesk

• Automate follow-up emails for customer inquiries
• Enhance customer engagement through timely responses
• Streamline customer support processes with automated workflows

Webhook triggers on new events to capture data Data is formatted using a set node OpenAI generates a follow-up email based on the input Email is sent to Freshdesk for customer support management

1. 1
   Import the workflow template into n8n
2. 2
   Configure the webhook URL for your application
3. 3
   Set up the OpenAI node with your API key and desired prompt
4. 4
   Connect the Freshdesk node with your account credentials
5. 5
   Test the workflow to ensure proper functionality