Automated Customer Support Workflow for Zendesk and Google Calendar

• Automate ticket creation in Zendesk based on customer inquiries.
• Check user availability for scheduling meetings.
• Integrate customer data from Google Sheets and Airtable.

Extract customer data from incoming requests. Check if the user exists in the database. Create a ticket in Zendesk if the user is found. Schedule a meeting in Google Calendar based on user availability. Respond to the webhook with success or error messages.

1. 1
   Import the workflow template into your n8n instance.
2. 2
   Configure the webhook endpoints for Google Calendar and Zendesk.
3. 3
   Set up the necessary credentials for accessing Google Sheets and Zendesk.
4. 4
   Test the workflow with sample data to ensure proper functionality.