Use Cases
- Automatically generate support tickets from customer emails
- Analyze customer sentiment in complaints for better prioritization
- Streamline communication between support teams via Slack notifications
How It Works
Triggers on new emails received in Gmail Analyzes email content using OpenAI's language model Sends analysis results to a Slack channel Creates a Zendesk ticket based on the analysis
Setup Steps
- 1Import the workflow template into n8n
- 2Connect your Gmail account to the Email Trigger node
- 3Configure the OpenAI node with your API key and model settings
- 4Set up the Slack node with your workspace credentials
- 5Connect your Zendesk account to the Zendesk node
Apps Used
Gmail
OpenAI
Slack
Zendesk
Categories
Target Roles
Tags
#ai content generation
#sentiment analysis
#workflow management