Automated customer complaint analysis and ticket creation in Zendesk

• Automate the analysis of customer complaints for faster resolution
• Generate prioritized tickets in Zendesk based on customer feedback
• Notify support teams via Telegram about new customer issues

Polls data from a specified source to capture customer complaints Processes complaints using OpenAI to analyze and prioritize issues Sends notifications to support teams via Telegram Creates tickets in Zendesk for efficient tracking and resolution

1. 1
   Import the workflow template into your n8n instance
2. 2
   Configure the API polling node with the correct data source URL
3. 3
   Set up the OpenAI node with the desired model and prompt
4. 4
   Connect your Telegram account for notifications
5. 5
   Link your Zendesk account for ticket creation