Automated contact form submission processing for eCommerce

• Automate the classification of customer inquiries from contact forms
• Streamline email responses to specific departments based on inquiry type
• Maintain organized records of customer interactions in Google Sheets
• Enhance customer support efficiency for eCommerce businesses

Trigger the workflow on form submission Capture user input data including name, email, and message Classify the message using an AI text classifier Send categorized emails to respective departments Log all submissions into Google Sheets for tracking

1. 1
   Import the workflow template into your n8n instance
2. 2
   Configure the form trigger with your contact form settings
3. 3
   Set up the email nodes with the correct recipient addresses
4. 4
   Connect your Google Sheets account to log submissions
5. 5
   Test the workflow with a sample form submission