Use Cases
- Automate customer notifications for updates or promotions
- Streamline ticket creation in Freshdesk based on scheduled events
- Enhance customer engagement through timely SMS messages
How It Works
Schedule Trigger initiates the workflow every 360 seconds Set node prepares necessary data for communication Twilio sends messages based on the prepared data Freshdesk manages customer support tickets or updates
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the Schedule Trigger settings as needed
- 3Set up Twilio credentials for message sending
- 4Connect Freshdesk for ticket management
- 5Test the workflow to ensure proper functionality
Apps Used
Twilio
Freshdesk
Categories
Target Roles
Industries
Tags
#notifications
#process automation
#workflow management