Automated chatbot interaction management for customer engagement

• Personalized customer interactions through chatbot responses
• Automated data collection from user inputs
• Efficient management of chat history for future reference
• Integration of external data sources for enriched responses
• Streamlined communication for customer support teams

Initiates with a user-triggered chat event Checks user data conditions to determine response path Edits fields to prepare personalized messages Utilizes OpenAI for generating intelligent responses Stores chat history in a database for future interactions

1. 1
   Import the workflow template into your n8n instance
2. 2
   Configure the OpenAI credentials for generating responses
3. 3
   Set up database connections for chat memory storage
4. 4
   Customize the chatbot's initial message and response logic
5. 5
   Test the workflow to ensure proper functionality