Automated chat response management using AI agent

• Provide instant responses to customer inquiries in chat applications.
• Retrieve relevant documentation and resources based on user queries.
• Enhance customer support efficiency with AI-driven interactions.
• Automate tool lookup and execution based on user requests.

Triggers when a chat message is received. AI agent processes the message and identifies user intent. Retrieves relevant tools and content from the multi-channel platform. Generates a tailored response based on the retrieved information.

1. 1
   Import the workflow template into your n8n environment.
2. 2
   Configure the webhook to receive chat messages.
3. 3
   Set up the necessary credentials for the multi-channel platform and OpenAI.
4. 4
   Test the workflow by sending a chat message to ensure responses are generated correctly.