- Automate the analysis of customer service call transcripts.
- Schedule appointments directly in Google Calendar based on call data.
- Send summarized call information via Telegram for quick reference.
- Utilize AI to extract key points and action items from conversations.
Trigger the workflow upon receiving a call event. Filter events to determine if the call has ended or been analyzed. Set call fields to capture essential information from the call. Analyze the call transcript using OpenAI's language model to extract key points. Create calendar events in Google Calendar based on the analyzed data. Send summaries and key information via Telegram to relevant stakeholders.
- 1Import the workflow template into your n8n instance.
- 2Configure the webhook settings to receive call events.
- 3Set up your OpenAI and Google Calendar credentials.
- 4Customize the Telegram node with your chat ID for notifications.
- 5Test the workflow to ensure proper data flow and functionality.