Use Cases
- Automate responses to customer inquiries in Chatwoot.
- Enhance customer support with AI-driven conversations.
- Streamline communication processes for businesses.
- Utilize AI to manage and respond to multiple conversations simultaneously.
How It Works
Webhook captures incoming messages from Chatwoot. AI Agent processes the message content using OpenAI's language model. Simple Memory stores conversation context for personalized responses. New messages are created in Chatwoot based on AI-generated outputs.
Setup Steps
- 1Import the workflow into your n8n instance.
- 2Configure the webhook settings to connect with your Chatwoot account.
- 3Set up OpenAI credentials for the AI model.
- 4Test the workflow by sending a message to your Chatwoot inbox.
Apps Used
Chatwoot
OpenAI
Categories
Target Roles
Tags
#ai chatbots
#ai content generation
#workflow management