Automate ticket triaging from Gmail to Linear

• Automate the classification of support tickets from emails
• Generate structured issues in project management tools from email content
• Enhance response efficiency for customer support teams

Scheduled trigger fetches recent support emails from Gmail Emails are filtered to capture only relevant support requests Content is parsed and transformed for structured output OpenAI model classifies, labels, and prioritizes the issues Issues are created in Linear with generated summaries and descriptions

1. 1
   Import the workflow into n8n
2. 2
   Configure Gmail credentials for accessing the support inbox
3. 3
   Set up OpenAI credentials for the language model
4. 4
   Adjust filters in the Gmail node to match your support email address
5. 5
   Test the workflow to ensure proper functionality