Use Cases
- Automate ticket creation from support emails
- Enhance customer support efficiency
- Streamline issue triaging and classification
- Integrate Gmail with Linear.App for seamless ticket management
How It Works
Scheduled trigger fetches recent support emails from Gmail Emails are filtered to ensure only relevant messages are processed AI model analyzes email content for classification and priority assessment Structured output is generated for ticket creation Tickets are created in Linear.App with appropriate details
Setup Steps
- 1Import the workflow template into n8n
- 2Connect your Gmail account to fetch support emails
- 3Set up OpenAI credentials for AI processing
- 4Configure Linear.App credentials for ticket creation
- 5Adjust email filters as necessary for your support address
Apps Used
Gmail
OpenAI
Linear
Categories
Target Roles
Tags
#ai assistants
#process automation
#email automation